Privacy Policy

Steadfast Collective are committed to a policy of protecting the rights and privacy of individuals. It is necessary to collect and use certain types of personal data in order to carry out our work. This privacy notice explains how and why we use your personal data

1) Introduction – Who are we?

Steadfast Collective is a trading name of Steadfast Digital Ltd. Steadfast Collective is the data controller and is responsible for your personal data, collectively referred to as Steadfast Collective, ‘we’, ‘us’ or ‘our’.
It is important that you read this privacy notice so that you are aware of how and why we are using your data.
Our registered office address is: 1 Canute Road, Southampton, SO14 3FH.
If you have any questions about this privacy notice, please email us at admin@steadfastcollective.com.

2)Your personal data – what is it?

Personal identity data is any information relating to an individual who can be identified from that data, for example, your name, company address, email address, telephone number.
Financial data includes bank account details – kept for our staff and suppliers only.

3) How and why do we collect your data?

You give it to us directly, either verbally in person or on the phone, when you email us or in writing.

We collect your data so that we can contact you in connection with any work we are doing for you, or your organisation. We have a legitimate interest in that processing.

4) Cookies

Our website uses Cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our website. By continuing to browse our website, you are agreeing to our use of Cookies.

We use the following Cookies:
Analytical/Performance Cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily. We use Google Analytics to allow us to analyse the traffic to our site and to review a number of statistics regarding our visitors.

Our Cookies do not store financial information or information which is capable of directly identifying you (such as your name or address). Cookies simply allow our website to retrieve this information in order to personalise and improve your experience of our website. However, if you wish to restrict, block or delete Cookies provided by our website – or any other website – you can use your browser to do this. Each browser is different so check the ‘Help’ menu of your particular browser to learn how to change your Cookie preferences

5) Protecting your personal data

Your personal data will be treated as strictly confidential and will only be shared with members of staff for purposes connected with Steadfast Collective. Your data is secured in a controlled environment, protected from unauthorised access, use or disclosure.

We may use third party companies to perform certain functions on our behalf such as storing your data, sending emails. We will take steps to make sure these companies provide an adequate level of protection in accordance with UK data protection law. Due to the nature of servers and cloud-based storage all over the world, this may mean that, during the processing of your data, it leaves the European Economic Area (EEA). By submitting your personal information, you are agreeing to this potential transfer, storing or processing at a location outside the EEA.

6) Keeping your information up to date

We make every effort to keep your records up to date and accurate. We also take appropriate measures to ensure that information is only kept for as long as is necessary and only for the purpose for which it was given. We would appreciate it if you let us know if your details change so that we can continue to communicate you with the correct permissions.

7) How long do we keep your information for?

We hold your personal information on our systems for as long as necessary to fulfil the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements.

We are required to keep a record of customer details for at least seven years for tax purposes.

8) Your rights and personal data

The GDPR provides the following rights for individuals:

1. The right to be informed: We are informing you about your personal data rights through this privacy notice.
2. The right of access: You have a right to ask for a copy of the personal data we hold about you. Please make a subject access request to admin@steadfastcollective.com
3. The right to rectification: If there are any discrepancies in the details we provide, please let us know so that we can ensure our records are accurate and up to date.
4. The right to erasure: You have the right to request that your personal data is erased from our database unless there is a legal reason we have to keep it.
5. The right to restrict processing: In certain circumstances, you have a right to require us to stop processing your personal data in a particular way.
6. The right to data portability: We do not hold information in this way, however, do please check with us if you believe we can be of help.
7. The right to object: You may ask us to stop processing any personal data about you for by contacting us using the details below.
8. Rights in relation to automated decision making and profiling: Steadfast Collective do not carry out automated decision making or profiling

9) Further Processing
If we wish to use your information for a new purpose, not covered by this Privacy Notice, then we will issue a new notice.

Steadfast Collective may occasionally update this Statement of Privacy to reflect company and customer feedback. We encourage you to periodically review this statement to keep informed.

10) Contact Details

If you have any questions, please contact:
Rachel Heslop
Steadfast Collective, 1 Canute Road, Southampton, SO14 3FH.
admin@steadfastcollective.com
023 8178 1818

Should you have any concern about the way in which we are dealing with your data, you can also contact the Information Commissioners Office:
Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. : https://ico.org.uk/global/contact-us/email/
0303 123 1113