Explore our range of resources

We chat with community managers, champions and founders about their experience leading and supporting digital communities. Asking big questions to those who have been there and done that.

We created the Digital Community Leaders Report to be a data-backed handbook for building the foundations of your brand's community.

Jacob Dilley and Pete Heslop chat about community and platforms. We have many years of experience designing and building platforms that create places and spaces for people to gather. We'll share our insights, experiences and stories weekly.

A weekly newsletter exploring the ins and outs of community and the platforms they thrive on.

Our model is a springboard for your imagination rather than a prescription. Tailor your Community Participation Ladder based on insights into your members’ motivations, aligning it with your purpose and value proposition.

Imagine buying planet-friendly products from reputable companies with excellent service from happy employees. Companies like Patagonia embody this vision, prioritising community and sustainability. To benefit from a community-centric approach, a well-aligned company culture is vital. It is foundational, like the roots of a tree. Consistency is key; discrepancies between values and actions are quickly noticed. Keep your community onside, and your business will flourish.

Before leaping into action, understand the range of online communities using archetypes that reflect patterns of conversation and behaviour. Our Digital Community Archetypes save you time and cognitive energy by producing a quick and easy way to grasp the ethos and praxis of a wide range of virtual communities.

A whitepaper exploring; what is your community ecosystem, and how can it help grow your community?

We chat with community managers, champions and founders about their experience leading and supporting digital communities. Asking those big questions to those who have been there and done that.