Ecsec

Ecsec, specialists in high-end interiors from Mayfair eateries to dog hotels or TV filming sets, had a disconnect between the quality of their work and their perceived quality online. While they were trusted by household brands across various industries, their online presence needed to reflect the exceptional service they provided. Ecsec required a website that would not only improve their market perception but also work harder for them in terms of marketing engagement and customer prospecting.

The clear goals for Ecsec were to improve new customer prospecting and conversion on the website, inspire confidence in potential clients to contact them, and provide a stronger foundation for marketing activities leading to the website. To address these needs, Steadfast Collective worked closely with Ecsec to understand their goals, map competitors, and identify user journeys. Together, we developed a strategic architecture to guide the project.

Our approach involved running through our define, design, and develop process. This process ensured clear stakeholder journeys and engagement throughout the project. By working collaboratively, we were able to produce a site that not only met but exceeded Ecsec’s expectations.

The result was a sleek, modern website built using Statamic that perfectly repositioned Ecsec in the market. The new website inspired confidence in prospects, leading to increased engagement and conversions. It also provided a robust platform for ongoing marketing activities.

Since the launch of the new website, Ecsec has seen improved engagement and a more substantial online presence. They appreciated our clear and strategic approach to web design, which kept their goals at the centre of all decisions. The new site not only enhanced their market perception but also worked more effectively to support their business objectives.

Working with Ecsec has been a rewarding experience, and we are proud to have delivered a solution that aligns with their high standards and commitment to quality.