Insights

Our latest news, thoughts and insights

We love to write about all things community, development and creativity.

Community
The power of place: Creating intentional spaces in your community
The power of place: Creating intentional spaces in your community

People should feel connected and included in an online space. Although belonging is fundamental for an online community, it isn't a given. Let’s look further!

29 Oct, 2024 7 min read
Community
How to use Facebook/Reddit groups to build your online community
How to use Facebook/Reddit groups to build your online community

Online communities are no longer confined to specific platforms. Businesses need to meet their audience where they already spend time. For many, that means looking at platforms like Facebook or Reddit.

A portrait of Pete Heslop
18 Oct, 2024 6 min read
Community
3 ways to gain member trust in your online community
3 ways to gain member trust in your online community

Nurturing an active community is vital. When you do, it helps you build genuine and long-lasting relationships with your members that are more than surface-level.

14 Oct, 2024 6 min read
Community
Why brands should embrace customer-led communities
Why brands should embrace customer-led communities

The traditional approach to building online communities remains largely unchanged. Companies often focus on creating a central, isolated platform and then work to drive engagement from there. But is this what your members want?

11 Oct, 2024 6 min read
Development
Why Laravel maintenance is important
Why Laravel maintenance is important

As one of the most popular open-source PHP frameworks, Laravel continues to evolve, offering businesses a flexible foundation for building and maintaining digital platforms.

A portrait of Pete Heslop
03 Oct, 2024 4 min read
Community
How to turn community feedback into positive action
How to turn community feedback into positive action

Feedback is one of the most valuable tools for a community manager. It offers insights into what’s working, what needs improvement, and where new opportunities lie.

01 Oct, 2024 6 min read
Community
Mailchimp vs ConvertKit: Which platform fits your community’s needs?
Mailchimp vs ConvertKit: Which platform fits your community’s needs?

Managing an online community goes beyond setting up a forum or social media page—it involves consistent and meaningful communication. That’s where email marketing platforms come in.

A portrait of Pete Heslop
30 Sep, 2024 12 min read
Community
The magic of cohorts: How small groups can drive engagement in large communities
The magic of cohorts: How small groups can drive engagement in large communities

As communities grow, the personalised touch that helps build trust and connections can often get lost. So how do you keep that connection alive? Cohort-based engagement can be a powerful way to bring connection to even the largest of communities.

29 Sep, 2024 7 min read
Community
Why member happiness should be your number one metric
Why member happiness should be your number one metric

We talk a lot about customer-centricity and putting your members at the heart of everything you do. But how easy is it to achieve? And how does it benefit your online community?

19 Sep, 2024 6 min read
Community
Woman holding a note
Who are you selling to?

'Who' is arguably more important than the; what, why or when of your community and its platform.

18 Sep, 2024 2 min read
Studio Life
Louder Than Words // B Corp Festival
Louder Than Words // B Corp Festival

Louder than Words was the largest gathering of B Corps, with well over 1000 folks in Oxford.

12 Sep, 2024 2 min read
Development
Official Stripe Partners
Official Stripe Partners

We are thrilled to announce that we’ve officially become a Stripe Partner at Steadfast Collective!

A portrait of Pete Heslop
12 Sep, 2024 3 min read
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