Insights

Our latest news, thoughts and insights

We love to write about all things community, development and creativity.

Community
The ultimate guide to CRM systems for online communities: Part 1
The ultimate guide to CRM systems for online communities: Part 1

Your Customer Relationship Management (CRM) system can improve the customer experience and your internal processes. Let’s dive into CRM features, pricing, and all things data!

01 Aug, 2024 6 min read
Community
What does your community stand for?: How to uncover your mission and manifesto
What does your community stand for?: How to uncover your mission and manifesto

Mission, vision, manifesto. These words are sometimes used interchangeably, but it’s crucial to define and agree on what each stands for in your online community.

29 Jul, 2024 7 min read
Community
How can a marketplace support your community?
How can a marketplace support your community?

Can a community become more engaged with the introduction of a marketplace? And does the payment gateway provider matter?

25 Jul, 2024 6 min read
Events
What Happened At CMX 2024
What Happened At CMX 2024

Uncover some of the key takeaways from the latest CMX Summit: The Conference for Community Building

A portrait of Pete Heslop
08 Jul, 2024 2 min read
Community
How to nudge positive behaviours in your online community
How to nudge positive behaviours in your online community

Can you really influence a community members’ level of engagement and change their behaviour?

04 Jul, 2024 6 min read
Events
Stripe Tour London: Everything new at Stripe
Stripe Tour London: Everything new at Stripe

Stripe is the platform we most commonly integrate into the web applications we build… and we’re not alone.

A portrait of Pete Heslop
25 Jun, 2024 4 min read
Community
Creating a connected experience in your community: Extend your brand processes
Creating a connected experience in your community: Extend your brand processes

People are looking for a seamless experience from your brand to your digital community. But how do you implement this? And what are the benefits?

04 Jun, 2024 6 min read
Development
Laravel Development Agency: Why Laravel?
Laravel Development Agency: Why Laravel?

Here, we discuss why we became a Laravel Development Agency and what's included in our service. We also answer 10 of the most common FAQs around Laravel and what it can do for your business.

A portrait of Pete Heslop
03 Jun, 2024 5 min read
Community
Everything we've learnt from Millington's 2024 Community Talk - Part 2
Everything we've learnt from Millington's 2024 Community Talk - Part 2

This article revisits Millington’s talk on communities in 2024, focusing on the ‘Community Everywhere’ approach and how leaders can drive growth.

A portrait of Pete Heslop
28 May, 2024 6 min read
Community
Reporting on the health of your community: What data do you need?
Reporting on the health of your community: What data do you need?

Online communities are made up of passionate and like-minded individuals who regularly interact with one another. But to prove your engaged community is valuable to your organisation, you need to be collecting the right data.

20 May, 2024 6 min read
Development
14 questions to ask yourself when picking a community platform
14 questions to ask yourself when picking a community platform

The road to finding the right community platform can feel overwhelming. What platform will align with your community goals and the expectations of your members? Do off-the-shelf platforms have the features you need? Let's discuss.

A portrait of Pete Heslop
16 May, 2024 6 min read
Community
The evolution of brand loyalty (How to create a fair value exchange)
The evolution of brand loyalty (How to create a fair value exchange)

Is brand loyalty enough in 2024? Here, we unpack how community leaders can provide value that ensures members stay loyal AND advocate for their community.

14 May, 2024 6 min read
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