Digital Product Playbook Digital Product Playbook Jeff Gardner of Intercom shares his lessons learnt Jeff has been at Intercom for seven years, as the fourth employee he headed up customer support while fixing bugs and odd engineering tasks. He then went on to lead the support team. In the last 18 months, Jeff has taken on the role of Head of Platform Partnerships. We asked Jeff to share three lessons he has learnt during his time at Intercom. 1) Do something that matters Intercom has a really compelling mission; how to continually connect businesses… Jeff has been at Intercom for seven years, as the fourth employee he headed up customer support while fixing bugs and odd engineering tasks. He… by Pete Heslop / 26 Jul 20191 Aug 2019
Southampton Here’s how our first Creative X Business went! On Thursday, 25th July, we held our first Creative X Business in Southampton. 30 folk from different backgrounds and industries headed to SO Fourteen to… by Pete Heslop / 26 Jul 201926 Jul 2019
Industry Insight The Smart Creative. Based on a study of 101 post-mortems, 23% of them concluded that the primary reason behind their startup’s demise did not have the right team…. by Pete Heslop / 23 Jul 201924 Jul 2019
Southampton Creative X Business July! This month, Daniel Jones will be sharing about SCA (Strong Customer Authentication), which comes into effect on 14th September. Daniel will look at what the… by Pete Heslop / 3 Jul 20193 Jul 2019
Digital Product Playbook Digital Product Playbook Soldo – Digital Product Playbook Podcast As a team of creatives, we love learning from others, hearing how they have built and grown their products. Over the last 13 months, we have recorded 18 podcasts with other owners and founders exploring their thoughts on running a creative business. With the release of our Digital Product Playbook, we decided it was time to record season two of our ‘Three Lessons Learnt’ series, but this time the series has a sole focus on creating digital products. I met… As a team of creatives, we love learning from others, hearing how they have built and grown their products. Over the last 13 months, we… by Pete Heslop / 27 Jun 201927 Jun 2019
Southampton Creative X Business At Steadfast Collective, we have the privilege of meeting local business owners and managers regularly. We have the opportunity to hear their stories, current issues,… by Pete Heslop / 25 Jun 20194 Jul 2019
Industry Insight Strong Customer Authentication (SCA), What is it and how does it affect your business? Update 13/08/2019 Strong Customer Authentication requirements take effect on 14 September 2019. However, European Banking Authority published new guidelines suggesting that regulators postpone SCA. There… by Daniel Jones / 17 Jun 201913 Aug 2019
Studio Life Announcing the winner of our fourth birthday giveaway You may remember that throughout the month of May, we ran a giveaway competition in recognition of our fourth birthday, giving Hampshire businesses, charities and… by Rachel Heslop / 13 Jun 201913 Jun 2019
